We use Australia Post eParcel for delivery of all online, or phone orders. Depending on your delivery location please allow the standard 3-7 working days for delivery. Express Post is available for a flat rate of $15 (ex GST), however this service relies on Australia Post's Express Post network for delivery and therefore not all delivery locations guarantee next day delivery. All parcels are dispatched from our Brendale warehouse (postcode 4500).
Orders over the value of $150 will be shipped free of charge, using Australia Post.
If you request international shipping, you may be contacted by a Customer Support team member to cover additional postage costs.
Orders are dispatched Monday - Friday, 9am - 4pm. If you have provided your email address during checkout, you will receive Australia Post parcel notification for your order with additional tracking services.
Click & Collect
We offer a Click & Collect service to help reduce the cost of postage for our local shoppers. By selecting 'Click & Collect' at checkout you may pick up your online purchase from our warehouse located at Shop 2, 54 Kremzow Road in Brendale, Queensland. Full payment for your order must be paid online during checkout. Your order will be available the next business day for collection, unless advised by a Customer Support team member.